Whither passport?

I've been resisting typing this post out for some time now. In the light of certain recent events, though, I thought I should not deprive others of a splendid laugh.

It all began when I applied for a passport, and gave the application in that black hole of a building called a Regional Passport Office (we're going to shorten that to RPO). The procedure (in theory) is pretty simple, really. It goes thus:

Fill in form --> Hand it over to agent --> Agent submits form and brings receipt --> Note reference number on receipt --> Policeman is supposed to verify existence within 2 weeks --> Policeman sends verification report to RPO --> RPO sends passport.

Phew! That's simple enough. But given that this is my passport we're talking about, I'd have been shocked if it had followed this course.

Everything went according to plan till step 4 of the process-chart. After that, the sequence of events has left me pretty confused. I'll list them out here for clearer understanding:

Event 1 - To the best of my knowledge, no policeman ever came to verify my existence till date (unless they did it like some undercover operation).

Event 2 - I check the website of the RPO to look at my status and it displays 'Police verification report not received'. Fair enough, since the verification was never done.

Event 3 - I wait. That's not really an event, since I've been waiting for quite sometime now. Let's call it a phase. Phase 1.

Event 4 - After having waited for nearly 4 months, I go to the local police station and the policeman says he has not recieved my file from the RPO.

Now begins the confusion - we'll call this phase 2, since it doesn't really qualify as a one-time event where RPOs are concerned. If the website of the RPO claims that the policeman has not sent the verification report, they should have sent the file to the police station.

'Yes, yes. That is correct.' thinks the mind.

But then, that is being contradicted by the policeman, who says he has not recieved the report.

'Also true..', thinks the mind.

Event 5 - I discover the website of the AP Police Department (which, by the way, is a very neat site) and check the status of my passport there. The site proudly mentions that the verification report has been sent to the RPO as of 16th Feb.

'Gah!'. Mind gives up on thinking.

So, the police now claims that they've verified my existance and sent the report to the RPO. The RPO denies having recieved any such report. My agent is stumped.

Phase 2 continues...